Our Frequently Asked Questions about Aluhome and our products provides answers to questions you’ll have about specific glazing products, our service and home improvements.

frequently asked questions about home improvements

Frequently Asked Questions and Answers, helping you buy better doors and windows

We’ve put together some of the questions most of our customers ask or answers people look for as they start their journey buying new patio doors such as a bifold.

Here you can find out more about materials, our process, and individual product types. We have tried to answer some of the more common questions arising from buying windows and doors to help you. Contact us and discuss your specific requirements with us.

Materials and Design

All our glazing systems come with latest generation aluminium or pvcu, design and glazing technology. You benefit from superior quality windows and doors with excellent levels of security, energy efficiency and weather performance.

Answers to our most popular product questions helping you understand the make-up, design and the materials we use.

Whilst we focus on the latest aluminium door and window systems, we also offer the very best in PVCu.

Modern PVCu windows and doors remain the most affordable option but they've also advanced significantly in recent years. The thermal insulation performance and styling is now better than ever. An excellent example is our timber-look range of windows and period sash windows. No aluminium product comes close to the authentic styling of these.

Both materials have their advantages. For large doors specifically, such as bifolding or sliding, aluminium has proven itself over many years as slimmer, stronger and more reliable. Aluminium also lends itself much better to the slim lines and overall designed today's customers and design trends demand.

PVCu is best for affordability and specific window styles. However, it comes with the same weather, performance and security credentials as aluminium. Classic homes replacing sash or timber windows probably suit PVCu better. Modern extensions work best with aluminium.

All of our products are very thermally efficient; they meet and exceed all current and planned future building regulations.

All our products offer their own thermal insulation. Aluminium uses a polyamide 'thermal break'. PVCu products use multiple chambers within the profiles.

We use high performance glazing throughout our products with our glass having very low U-Values.

As standard we provide glass, having a soft-coat low-emissivity coating, warm edge spacer bars and argon gas fill.  And always safety glass in doors and low-level glazing.

Our aluminium products come with a polyester powder coated finish applied only by certified colour applicators or where applicable the systems company - many of these have their own paint plants.

For PVCu the virgin PVCu profiles are some of the best. Foiled PVCu uses the renowned Renolit or other trusted brands, developed and designed for colouring or coating PVCu profiles.

All our products come with low-maintenance profiles.

As you do your research you'll come across references to PAS 23 or 24, Secured by Design, Document Q etc.

Modern doors and windows undergo independent testing certifying their security. Samples with a set specification are subjected to various attack tests and timed forced entry.

For you this means your windows and doors as a system undergo security testing at the design stage and are certified accordingly. We can explain more about door and window security when you contact us.

Bifolding and Sliding Doors

This section answers some questions around bifolding and sliding doors.

Whether you're replacing a dated set of doors or extending your home, there's no doubt sliding or folding doors remain the most popular for design and opening up your home on warmer days.

The current generation of PVCu bifolding or sliding doors are good products with good design, excellent security and well-made.

However, when it comes to patio doors, aluminium is stronger, slimmer, runs smoother. They also look better with slimmer more discreet hardware. Aluminium also allows you to have the larger sizes modern designs and extensions demand. PVCu is more restricted on door sizes.

Over the long-term aluminium patio doors, bifolding and sliding have proven to be the most reliable too. Correctly installed and used, it's rare to get service issues with aluminium.

If you're on a tight budget with your project we can talk to you about PVCu patio door products, but most professional installers prefer aluminium for doors. You will too.

For new extensions, we work with you and your builder so everyone is aware of what's needed, giving you that attractive flush threshold.

Usually this means your doors and the opening designed so your inner floor goes up to the inside of the frame and your decking or slabs at the right point on the outside.

Drainage of water and weather protection is very important for low threshold and we can explain everything with you.

All our bifolding and sliding door products meet the same standards for the quality of aluminium, the paint finish and glass. Any of these are fit-for-purpose in your home.

Where they differ is design, the components used, and the aesthetics they provide. How they feel also differs as well as the level of customisation available.

We use the bottom hung system with all our bifolds meaning all the weight is at the bottom and none at the head of the doors.

This means a more reliable door, less movement at the head and an altogether smooth slide and fold action.

This depends on the size of your door opening and the product too.

For instance, some of our doors go up to 1.25m wide meaning they need fewer panels compared to other brands only going up to 1m wide.

The number of panels also depends on how you want your doors to work and whether they're the only rear door you have leading out to your garden

Steel-look doors and windows

Steel-look glazing is incredibly popular for property renovation projects.

Here, we answer some of your questions around this distinctive and desirable style of glazing for doors, windows and screens.

Aluminium steel-look doors and windows provide a more affordable solution in this desirable style.

The steel look brands such as Crittall® are the genuine article but they also come with a substantially higher price.

Aluminium won't give you a true like-for-like product as the way they're designed and made is different. What aluminium will give you is the look of steel at a more affordable price.

Our advice is to compare both materials on aesthetics and price and decide what's best for you.

Yes. We use the same product as our exterior glazing but customised for use inside, subject to design and your requirements.

One feature available with interior steel look doors is no threshold so you get a smooth transition from room to room.

One feature around steel-look glazing is its made-to-order nature. The types of bars, colour, overall design, grid effect and glass all affect the price. Sizes also affect the price.

Contact us with your designs and we can provide you with a quotation.

Steel look windows and doors use the same insulated thermally broken profiles of standard aluminium windows. They also use the same specification glass.

U-Values and Window Energy Ratings depend on the individual product but typically you can expect Window Energy Ratings of B or C. All steel-look aluminium windows meet the requirements of current Building Regulations.

For fixed or opening windows, single doors, French doors or doors with sidelights, there are specific products designed from the outset in the steel-look.

Bifolding and sliding doors in this style typically use a standard slimline system which is then enhanced with the right bars and hardware giving the steel look. Bifolding and sliding doors are essentially the same as their non-steel look counterparts. Contact us for more information.

No. Aluminium has no fire rating. Only steel products and the right components and certification provide a fire rating.

Be careful around fire-requirements for internal doors and screens and always buy a fire-certified product.

Black is the most popular colour for steel-look windows but you also get the full choice of colours aluminium is best for.

Quotations, Installation and Process

This section answers some of the frequently asked questions around getting a quotation, the installation and our general sales and service process.

We are on hand to answer all your questions, so please do get in touch via our contact form or talk to us.

We are based in Stamford and cover the East Midlands, Cambridgeshire, Bedfordshire and other areas.

As a minimum, we offer a ten-year insurance backed guarantee. Some of our products also come with their own manufacturer guarantee.

All our products are bespoke and we don't work with standard sizes.

Our prestige products such as Solarlux and Cero sliding doors are made in Germany.

Our installation times depend on the nature and size of the installation, products used and working with your own requirements. Contact us and we can discuss your individual requirements.

For quotations, we can generally work off your drawings, sizes, sketches or full plans.

When you place an order with us we will need to visit your property to carry out a full site survey and obtain the manufacturing sizes of your windows and doors.

Yes. We can work with your builder and your architect and frequently do on our projects.

It is possible to work to agreed sizes but this is not always recommended as every property is different.

It's essential we liaise with you or your builder especially on fine details such as floor levels and all parties being aware of each other's requirements.

Crucially for new openings, it's essential your builder creates the opening to suit the doors and as agreed by all parties.

We always recommend plastering and the fitting of your new floors is carried out after the installation of the doors.

All our doors and windows come to your home protected. Some products are glazed on-site, others come to you factory glazed.

With many new extensions, work continues in your home after we install the doors. We recommend the protective tape on our frames stays in place until building work is completed to avoid scratches and paint damage.

Some of the images on our website illustrate how products may look and are indicative. Please contact us for current product details and specifications.

Gooches Court,
Opening Hours
Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 10:00 am – 4:00 pm
Sunday Closed

Based on 61 reviews
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Sarah Cobley
Sarah Cobley
17:33 04 May 22
From start to finish aluhome have been brilliant. Great communication and informative advice in the initial enquiry,... with excellent product knowledge from the sales team enabled us to choose exactly what we were looking for. Even with inevitable delays with manufacturing we were kept up to date all the time from the friendly team. Attention to detail on survey ensured that our builder knew that he needed an extra level of brick to achieve the seamless flush finish on our sliding doors and the installation team have done a great job. We wouldn’t hesitate in using Tim and his team again and would definitely recommend them. We are more than pleased with the finished look. Thanks aluhome.read more
Hazel Chapman
Hazel Chapman
20:02 27 Apr 22
We are extremely pleased with our new doors and windows provided by Aluhome. Tim and his team worked hard to ensure... that everything went smoothly and the job was done efficiently and deadlines were met. The doors, especially, have transformed our home and we couldn't be happier with the outcome.read more
Philip Kent
Philip Kent
16:35 20 Apr 22
If you are looking to buy new windows/ doors which I guess you are as you are looking at this review, aluhome is the... place to go. From my first phone call & subsequent e mails with Tim we felt that we were dealing with a very friendly & efficient company. This was indeed the case when we visited the showroom & were greeted with a lovely coffee. We didn’t any feel any pressure to buy but as we loved the product we did order there & then. The fitting team arrived promptly on the arranged day & were very friendly, polite & efficient & what’s more after they left my sitting room was beautifully clean, I thought that maybe I should offer them a cleaning job😀. After a few days we did have a slight problem with the door lock but after a quick word with Tim he sent a couple of guys out the following morning to fix it, you can’t get better service than that. Thanks to you all, we love our new sliding doors.Inboxread more
14:29 07 Apr 22
Tim and the team at aluhome were an absolute pleasure to do business with and our 6.5m sliding doors look amazing. The... level of detail that Tim goes into inspires confidence and proves that you are dealing with a professional. Our Sunflex doors were a significant component in our build and essential to making the whole project a success. Our close friends relied on our recommendation and are also trusting aluhome to provide the wow-factor to their home renovation project. Even after fitting the doors aluhome could still be relied upon to deal with a small, but significant, issue with the glazed units. This shows that aluhome care about their customers' happiness and is why I will continue to recommend them to friends and family.read more
Mark Rayment
Mark Rayment
19:17 31 Mar 22
We spent a number of months researching the best products and companies for our complex renovation project. As soon as... we met Tim at the Stamford showroom we were convinced the aluhome team would deliver the product set and installation service we needed for our project. Tim worked closely with us to refine the products we wanted, to ensure our budget could be met and to create a delivery and installation schedule. When it came to installation the team, led by Aaron, were highly professional with an excellent attention to detail. In summary, Tim and his team are passionate and extremely knowledgeable about this industry. They provide truly bespoke solutions, collaborate very effectively with their clients and deliver quality every step of the way.read more
Michael Wensley
Michael Wensley
20:44 24 Feb 22
From the moment you walk into Aluhome you feel like you’re in safe hands. Top quality advice backed up by top quality... products. They’re a pleasure to do business with and the bi-folding doors have transformed our home. Thanks Tim and team!read more
Rupert Dearden
Rupert Dearden
20:20 24 Feb 22
A great company to deal with. Excellent products and installation. Looking forward to living in our new home soon with... fabulous views thanks to the Sunflex sliders.read more
Morwenna Davenport
Morwenna Davenport
11:48 13 Jan 22
Tim provides very knowledgeable advice. He is definitely an expert in his field. His team fitting the sliding doors and... windows are excellent. We are very very happy with the final results. Our sliding doors slide easily and look beautiful. I would strongly recommend this quality company.read more
Tony Nicholson
Tony Nicholson
21:52 22 Dec 21
Nothing but great things to say about everyone at Aluhome and our fantastic doors. Tim was great from the start,... listening to what we really wanted and coming up with the perfect design/doors. Everything was installed to perfection by his team and we are extremely pleased with the end result. The doors we have are great quality and exactly how we envisaged. I will definitely be recommending Tim and his entire team to all my friends.read more
Colin Medwynter
Colin Medwynter
00:05 20 Dec 21
After an awful experience with a previous installer, Tim and the Aluhome team were like a breath of fresh air,... delivered exactly what they promised, doors were a little delayed due to the pandemic, but Tim kept us informed every step of the way, I have no hesitation recommending, the service and quality workmanship was truly outstanding and that’s more than I can say for most of the other companies in this space, who seem intent on giving the industry a bad name, thanks again Tim, our front and back doors look and perform just as you said.read more
Ian Betney
Ian Betney
10:01 19 Dec 21
Bi-folds and a new front door installed by aluhome on a bitterly cold December morning. The whole experience was first... class, we visited the shop in Stamford and Tim explained the options available - in language that we could understand. The install team were excellent, craftsmen who worked really hard to make sure everything was perfect. We would definitely recommend Tim and the whole aluhome team.read more
Ross Keymer
Ross Keymer
20:53 29 Nov 21
A high quality service from start to finish. The show room is excellent and reassuring as this element is lacking with... many companies. Tim's knowledge and advice was brilliant throughout. The customer service and communication provided by the whole team was great. Before confirming my order I was told an installation date 6 weeks later. The bifold door and window were installed exactly when I was told. I know from experience that this rarely happens and this reliability made the build much easier. Tim's surveyor and fitters were all excellent. They were very professional and did a great job. I had a problem with a scratched pane and this was replaced quickly and without question which I was very pleased with. The door and window both look stunning. Exactly the look we wanted and they feel very high quality. We are very happy we went with Aluhome. Thank you guys!read more
Malcolm Smith
Malcolm Smith
10:20 27 Oct 21
Nice showroom and good selection of quality products. Tim was able to offer good advice and assisted us with our... choice. Installation team were brilliant and we are very happy with the end result.read more
Charles Twort
Charles Twort
17:28 15 Oct 21
What a fantastic company! I had been searching for a specific configuration of interior and exterior doors and windows... and was struggling to find them. Then, by accident I came across Tim's company. From the moment we started to communicated I knew who I wanted to work with. Tim's techncial advice from choosing the right solutions, through to how to manage the site build requirements was second to none. The professionalism of his surveying and installers teams, didn't let me down in any department. Always professional, courteous, and tidy, while at the same time a pleasure to work with.read more
Carl Amess
Carl Amess
14:05 07 Oct 21
Exceptional company to purchase from, small enough to care but large enough to supply the sliding doors in a... configuration we couldn't find anywhere else. Frame rebate was one of the smallest we could find with 3 extremely large doors that did not need to be fixed in any specific position when open. We can know look out on our back garden and barely notice the doors. Tim and Anita are both Amazing and so are the guys that fit the Doors. Very happy to recommend!!read more
09:03 06 Oct 21
A completely: professional, knowledgeable, courteous team at Aluhome that we would wholeheartedly recommend.Customer... service from start to finish has been exemplary.We would strongly recommend anyone who is in the market for new bi-folds to visit the showroom. As with other reviewers, it would have saved us an enormous amount of time.We would emphasis the whole team, as from start to finish we have had a seamless experience.Our install was not without it’s technical challenges. Solutions offered up by other suppliers did not match our desires. Tim listened and took the time to understand what we ultimately were looking for. Combined with Aaron, they have provided a superb solution that matches our brief perfectly.Manufacturing timescales were explained and the forecasted install date was achieved as smooth as could be wished for.The install was also seamless. Aaron and the install team were again: professional, polite and took great pride in their work.We are now the proud owners of two sets of high-end, beautiful bi-folds, provided at a competitive price. We have worked with a truly professional company and are thankful we placed our trust in Aluhome as it has been completely repaid.Mike and Debbieread more
Anthony Holmes
Anthony Holmes
22:18 19 Aug 21
Thanks to ‘Aluhome’ for first class (well Informed) advice with regard to the suitability of replacing our existing ... French doors with a Less obtrusive Aluminium framed Sliding Door system.What a difference! - the views into our garden now they are clear of window frame obstructions is delightful. This coupled with more natural light to the interior, is another bonus.The installation was carried out by fitters who clearly knew their trade and with the minimum of inconvenience to us.We are happy to report that the finished job from appearance, practicality and quality, exceeded our expectations.read more
Beth Loder
Beth Loder
08:39 28 Jul 21
Tim and his amazing team have been a godsend during our extension project. His advice and friendly chats together with... his highly experienced team of surveyors and fitters made the whole experience simple and hassle free. What he doesn’t know about his products isn’t worth knowing and we came away from the showroom feeling knowledgeable and that we’d made a great informed product choice. A big thank you to the whole team, and I promise once the garden's done and the kitchen's in we will update our photos which currently I’m almost embarrassed to upload as they don’t do the bifolds justice at all! We love them, the light is amazing, thanks again Tim & Team!read more
rick davies
rick davies
13:07 24 Jul 21
Based on our recent experiences, we are happy to recommend aluhome. During a visit to their office and display room Tim... was able to give a comprehensive description and assessment of all aspects of the door and windows we were thinking of installing (replacing 25 year old wood framed patio doors and windows). The timing of delivery and installation was as predicted. The cost was more competitive than similar offers. The installation team were on time, friendly, competent and efficient. And they left the patio area as clean as it was beforehand. And we are now very pleased with our new patio door&window. Best wishes, Rick and Moread more
Lorna Kavanagh
Lorna Kavanagh
18:25 23 Jul 21
A quick and professional job, from an experienced team who care. Tim took the time to understand the project and... budget, you just can't beat face to face customer service. Aaron and Terry were reassuring and informative at every step and the install went very smooth. I always felt like I was in good hands and nothing would be a problem. Thank you guys, I'll raise a glass as I enjoy my new view!read more
Emma Price
Emma Price
11:27 19 Jul 21
We used AluHome to design and fit steel-look replacement french doors and windows at the back of our house in central... Stamford. Tim and the team at AluHome have been outstanding all the way through the process. They took time to understand our requirements and communication has been exceptional throughout. There were no delays, the doors look wonderful and the installation team were prompt, knowledgeable and paid a high level of attention of detail. There is no need to look elsewhere, we strongly recommend Tim and the team.read more
Claire Gaunt
Claire Gaunt
21:27 12 Jun 21
Highly recommend.After searching the internet high and low for information about sliding doors, Aluhome were able to... provide all the information I needed. From my first phone call I felt confident that they were the company I wanted to use.From start to finish the service has been second to none.read more
Mike Farrah
Mike Farrah
17:10 29 May 21
Great experience from start to finish. Tim was extremely helpful in assisting us with the initial enquiry for French... doors and windows that needed a specific “U” grade for building regs. He invited us to the the showroom and gave us a thorough walk through of the products. The quality of the product is second to none. Aaron - in charge of fitting- worked closely with our builder in terms of planning and measuring as well as giving some on site advice and recommendations.The provision and installation was on time with no issues and very professional.The French Doors now form the focal point of our kitchen extension and have really made the project.We highly recommend Tim and Aluhome!read more
michael dunford
michael dunford
09:13 22 May 21
We are delighted with our new front door from Aluhome. Tim and his team were a pleasure to deal with throughout.
Kevin Riley
Kevin Riley
19:56 10 May 21
A big thank you to Aluhome and all their team. Fantastic service from the moment we contacted on a Sunday. From the... solving of an issue we had (large opening and our wish to have 3 leaf), with doors new to the market and the overall quality of service and product. The 2 x bifolds and back door are excellent and we are delighted. The attention to detail throughout is amazing. Thank you!read more
Jill Dent
Jill Dent
08:51 04 May 21
We visited Auhome to help choose doors for our new extension. We met Tim who was very helpful and extremely... knowledgeable and offered useful information to help me decide between sliders or bi folds. The showroom has a good choice of doors which again helped with our decision. I am delighted with the Sunflex sliders we chose, they completely make our room, great quality and fitted expertly by the team. Thank you Tim and all at Aluhome in Stamford. I would thoroughly recommend you.read more
Carrie Armitage
Carrie Armitage
09:54 21 Apr 21
Extraordinarily good looking aluminium windows; excellent service; fantastic fitters who were punctual, tidy and did a... great job. Highly recommended and a great personal service from Tim.read more
Stuart Bailey
Stuart Bailey
10:49 10 Apr 21
We had decided to replace our old UPVC french doors with aluminium doors and had already researched different brands.... Having decided that Origin was the right product for our house, we approached Aluhome for a quotation. From that point onwards the whole process was quick and efficient. We met Tim at the showroom in Stamford who gave us excellent advice on options for glazing bars, handles etc.etc.We were happy with the price and delivery was much quicker than we had expected with good communication throughout.Fitters Aaron and Terry were a pleasure to deal with where nothing was too much trouble. They were careful and tidy at each stage and had all of the right tools and equipment to do a good job.Any issues during the installation were dealt with professionally and quickly to our satisfaction.Overall a really good experience and well pleased with the product.read more
Simone Lynch
Simone Lynch
13:56 25 Mar 21
A warm welcome at the showroom in Stamford which has a range of products on show. We were shown the options available... to us as we were looking to buy bifold doors. We were advised on what would suit us best and the various options available as regards colour, handle options etc. They were fitted very quickly and although we had a couple of issues they were dealt with quickly and efficiently by Tim. Very pleased with our doors and the service from Tim and his fitters. Would recommend.read more
Joy Bates
Joy Bates
10:08 23 Mar 21
AluHome fitted all new windows, including two sliding doors to our unusual 1960's house.Response to our initial... contact was very prompt and we decided to visit their fabulous showroom in Stamford where we were made very welcome and received excellent technical advice, helping us to make our final decision.Communication has been brilliant throughout with Tim the owner. The fitters Aaron and Terry were a pleasure to deal with - nothing was too much trouble. We had some issues due to the quirky nature of our house but these were dealt with efficiently and without fuss.We are very happy with our windows - the transformation is amazing.Thank you team AluHome!read more
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